Grievance Machinery
A grievance machinery has been set up to redress the grievances both from the Public as well as the staff. A Grievance Cell is functioning in the department. Time limits for redressal of staff/public grievances have also been adopted and are being observed scrupulously. Reports are regularly sent on NIC Network as well as under the 20 Point Programme to the nodal Departments viz. Department of Administrative Reforms and Public Grievances, New Delhi.

Staff Welfare
An Office Council in the Department is in existence as the machinery to secure prompt redressal of grievances of the staff. Decisions taken in the Council are implemented expeditiously to achieve greater efficiency and to promote a harmonious work culture. The Director (Adm.) functions as Welfare Officer to monitor the welfare activities of the Department. An Advisory committee has also been set up to look after various cultural and sports activities in the Department.

Office Automation
Computerization has been given priority and computers have been provided to almost all scientific personnel and other officers. In order to achieve higher functional efficiency, the Dept. has provided a modern electronic EPBAX spread across 3 floors of Block-2. Further, all support systems and facilities for photocopying, stenciling, dak distribution, telex, fax, provision of electronic typewriters, computers with dotmatrix/laser printers, paper shredders and other modern office aids have been maintained properly. Computerization in DBT is implemented by the Biotechnology Information Centre (BTIC) in coordination with the NIC cell.

Progressive Use of Official Language in the Department
Efforts are made to promote the use of Hindi in official work and in the implementation of the official language policy of the Government :

• The quarterly meetings of the Official Language Implementation Committee are held regularly in DBT.
  
  
• The Quarterly Progress Report regarding use of Hindi in the Department is sent to the Department of Official Language regularly.
  
  
• Special efforts are made in the department to improve the position of training in Hindi(i.e. Probodh, Praveen and Pragya), Hindi typing and Hindi Stenography.
  
  
• Hindi versions of Parliament Questions, Orders, Notifications, Letters, Standard Drafts, Cabinet Notes, MOU, Monthly Summary for the Cabinet, Audit objections, Annual Report,Performance Budget and Agenda Papers of Standing Committee and Consultative Committee meetings are provided.

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